Presenter: Yuka Iijima, Mari Tsujita and Reina Wakabayashi, Dokkyo University, Japan
This presentation introduces the English Learning Support Room (ELSR) at Dokkyo University, Saitama. The ELSR was established by the Interdepartmental English Language Program to serve two functions: (1) providing students with face-to-face advising that help them solve learning problems, make an action plan to achieve their goals, and carry it out, and (2) providing teachers with a common space for accessing teaching resources and sharing information with colleagues. Since its start in the fall 2010, various attempts have been made to build an effective management system for this newly implemented facility to offer quality services, including training advisors, integrating advising with the Program curriculum, and distributing newsletters. The presenters report the ELSR activities and how they are run and managed using the Plan-Do-Check-Act cycle, and discuss students’ perceptions of the services and future agenda of the facility based on the student and advisor feedback.